What people ask before they start.

Does this replace my doctor or my medication?

No. This is education, not medical care. Keep taking what your doctor prescribed and keep your appointments. Read our safety page before you start.

I am not good with computers. Can I still do this?

Yes. Everything can be printed and used on paper. If you get stuck, email us and a person will walk you through it. Many people forward our emails to a son or daughter and have them print things out.

What if I press the wrong spot?

Gentle pressure slightly off the mark is very unlikely to harm you. The main risk is bruising from pressing too hard, not from being an inch away. Stop if anything is sharp rather than dull.

How long before I feel anything?

Most people feel something in the first minute or two. Whether that lasts is a different question. Give it ten to fifteen minutes a day for two to four weeks before you decide.

I have had this pain for years. Will this fix it?

We do not know, and anyone who tells you they do is guessing. What we can say honestly is on the evidence page.

Do I need to be flexible or get on the floor?

No. Most of what we teach is done sitting in a chair, fully clothed. Where a region is hard for you to reach, we show you related points elsewhere on the body that you can reach.

Can I get a refund?

We do not offer refunds simply because you changed your mind — the material is yours to open and keep the moment you pay. But if it is faulty, is not what we described, or you cannot get into it, you have a legal right to have that put right and, if it cannot be put right, to your money back. Email us and we will deal with it. And if you are unsure before you buy, ask us first — we would rather talk you out of it.